Privacy Policy — CleanMe
At CleanMe, we take your privacy seriously. This Privacy Policy explains what types of information may be collected, how that information is used, and the steps we take to protect it. By downloading or using CleanMe, you confirm that you understand and accept the practices outlined in this Policy.
1. Information We Collect
a. Technical and Device Information
When you use the App, certain technical and device-related data may be collected automatically, including:
  • Device type, brand, and model
  • Operating system version and device characteristics
  • Device identifiers or similar technical identifiers
  • Network-related details such as IP address, connection status, and network type
  • App installation data, version number, and configuration settings
  • Diagnostic information, including crash reports, error logs, and performance metrics
This information is used to ensure that the App functions securely, efficiently, and reliably on supported devices.

b. Information You Provide Voluntarily
While using the App, you may choose to provide additional information, including:
  • Media files or content processed through CleanMe features
  • Messages sent via support channels or feedback forms
  • Any other information you voluntarily submit while interacting with the App
Such information allows us to assist users, improve App features, and help prevent misuse.

c. Access to Photos and Camera (Optional)
Certain features of CleanMe may request permission to access your photo library or camera in order to:
  • Scan, organize, optimize, or remove media files
  • Enable visual features that require image input
All permission requests are clearly presented and require your explicit approval. Photos and videos remain stored locally on your device and are not uploaded, transmitted, or shared outside your device.

2. How We Use Information
The information we collect may be used to:
  • Maintain, enhance, and optimize App performance
  • Send service-related notices, alerts, or important updates
  • Provide customer support and respond to user requests
  • Improve features and overall App efficiency
  • Detect, prevent, and resolve technical issues
  • Protect the App from fraud, abuse, or security threats
  • Analyze internal performance metrics and relevant promotional activities

3. Sharing of Information
We do not sell or trade your personal data.
Limited technical or diagnostic information may be shared with trusted third-party service providers only when necessary, including for:
  • Payment processing or resolving billing-related matters
  • Verifying refunds or handling customer support inquiries
Any shared information is handled securely and used solely for the purposes described in this Privacy Policy.

4. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in the App, legal requirements, or user feedback. If material changes are made, we may notify you through in-app messages or other appropriate communication channels.

We encourage you to review this Policy periodically to stay informed about how your information is handled.

5. Contact Information
If you have questions about this Privacy Policy or the way your personal data is processed, you can contact us at:
[email protected]